Our Policies

Privacy Policy

Effective July 2026

Void Walker respects your privacy. This policy explains what we collect when you visit our site or place an order, why we collect it, and the choices you have.

1. What we collect

When you shop, subscribe to our newsletter or contact us, we may collect your name, email, phone number, shipping and billing address, and order history. Payment details are handled by our payment providers — we never store your card information on our servers.

When you browse the site, we may collect device and usage data — IP address, browser, pages visited — through cookies and analytics.

2. How we use it

To process and ship your orders and communicate about them.

To respond to enquiries and provide support.

To send marketing updates — only if you’ve opted in. You can unsubscribe from any email we send.

To improve the site, product mix and customer experience.

To comply with legal and tax obligations.

3. Sharing

We share data only with the partners we need to run the studio — Shopify for storefront and checkout, our payment gateways, and logistics partners for delivery. We do not sell your personal data.

4. Cookies

The site uses cookies for essential functionality (cart, login) and for analytics. You can disable non-essential cookies in your browser at any time.

5. Retention

We keep order and account data for as long as needed to fulfil the order and meet legal or accounting requirements. Marketing data is kept until you unsubscribe.

6. Your rights

You can request access to your data, ask us to correct or delete it, or withdraw marketing consent, by writing tothevoidwalker9@gmail.com.

7. Security

We use industry-standard safeguards to protect your information. No system is perfectly secure, but we work with reputable partners and encrypt data in transit.

8. Contact

Questions or concerns? Reach us atthevoidwalker9@gmail.com. Void Walker Studio, Chandigarh, India.